What’s included at the hotel — and what costs extra
What’s included: standard on-site amenities at Omni Frisco Hotel at The Star include access to The Edge fourth-floor infinity-edge pool (6:00 a.m.–10:00 p.m.), the 24-hour fitness center with Peloton bikes and weights, 24-hour front desk and concierge services, and in-room conveniences such as free Wi‑Fi (listed as free on the hotel site; some third-party sites list it as paid—confirm at booking). What costs extra: typical add-ons are valet parking, pet cleaning fee for pets under 25 lbs, optional late check-out, and meals/drinks at Neighborhood Services, the Lobby Bar or The Edge Waterside Bar & Lounge.
In this guide
Rooms — what’s included in your room rate
All standard guest-room amenities listed by the property include in-room climate control, a TV, 24-hour front desk support, and housekeeping service. Room types include Executive Room, Deluxe Room, Premier Room, Room, and multiple suite options such as Luxury Suite (Plaza View) and Suite (Plaza Suite).
The hotel’s published amenities note free Wi‑Fi on the Omni site; third-party booking sites disagree on whether Wi‑Fi is complimentary or charged. If Wi‑Fi cost matters to you, confirm at reservation or check-in.
- Room names exactly as listed: Executive Room; Deluxe Room; Deluxe Room (Roll In Shower); Premier Room; Luxury Suite (Plaza View); Room; Suite (Frisco); Suite (Plaza Suite); Suite (Plaza Suite - View); Suite (Frisco Suite- View); Suite (Frisco Suite); Luxury Suite, 2 Bedrooms; Suite, 2 Bedrooms (Plaza Suite); Suite, 2 Bedrooms (Plaza Suite - View).
- Present photo ID and credit card at check-in.
- Check-in is officially 4:00 PM and check-out 11:00 AM (some third-party sites list different times).
| Common in-room amenity | Documented as |
|---|---|
| Wi‑Fi | Listed as free on the hotel site; some booking sites list it as a paid extra — confirm |
| TV and standard toiletries | Included |
| Housekeeping | Included (daily housekeeping expected) |
Pool & rooftop deck — included access and rules
The Edge is the hotel’s fourth-floor outdoor infinity-edge pool and pool deck. Pool hours are listed as 6:00 a.m. to 10:00 p.m.
The pool deck includes a separate pool bar, loungers and terrace views over The Star complex. Pets are not permitted in the pool area.
- Pool name: The Edge (fourth floor)
- Pool hours: 6:00 a.m.–10:00 p.m.
- Poolside food and drinks are available from The Edge Waterside Bar & Lounge (these items are charged separately)
| Pool feature | Included or extra |
|---|---|
| Pool entry and loungers | Included for hotel guests |
| Pool bar food & drinks (The Edge Waterside Bar & Lounge) | Charged à la carte |
| Pet access | Not permitted |
Fitness center and on-site services
The hotel operates a 24-hour fitness center with Peloton bikes, treadmills, ellipticals, weight machines and free weights. The fitness center is listed among the hotel’s included amenities.
Concierge service, luggage storage, express check-out and standard dry-cleaning/laundry services are available; dry cleaning and laundry are typically charged separately when used.
- Fitness center: open 24/7 and listed as included
- Concierge and 24-hour front desk: included
- Dry cleaning/laundry: available but charged per garment or service
| Service | Status |
|---|---|
| Fitness center | Included |
| Concierge & luggage storage | Included (services may be subject to availability) |
| Dry cleaning/laundry | Extra charge when used |
Dining — what’s on-site and what you’ll pay for
On-site dining comprises Neighborhood Services (full-service American restaurant), the Lobby Bar (coffee, wine, cocktails) and The Edge Waterside Bar & Lounge on the pool deck. Meals and drinks at these outlets are charged à la carte and are not included in standard room rates.
Neighborhood Services serves breakfast, lunch and dinner with hours Sun–Thu 7:00 a.m.–10:00 p.m. and Fri–Sat 7:00 a.m.–11:00 p.m., plus weekend brunch. The Lobby Bar and pool bar do not require reservations; Neighborhood Services accepts reservations via OpenTable on the Omni restaurant page.
- Neighborhood Services: breakfast, lunch, dinner (business-casual dress suggested); reservations via OpenTable widget
- Lobby Bar: no reservations required; coffee and cocktails
- The Edge Waterside Bar & Lounge: pool-deck bar with hand-crafted cocktails and light bites (menu items charged)
| Venue | Typical payment |
|---|---|
| Neighborhood Services (restaurant) | Pay per meal (not included with room) |
| Lobby Bar | Pay per drink or bite |
| The Edge Waterside Bar & Lounge | Pay per order (poolside service) |
Parking, pets and other fees to expect
Valet parking is available at the hotel for a nightly charge; third-party sites list different nightly rates, so ask the hotel for the current rate at reservation or check-in. Self-parking availability and pricing are not consistently listed across sources—confirm before arrival if parking price or in/out privileges matter to you.
Pets under 25 lbs are accepted with a non-refundable $150 cleaning fee per reservation; a kennel is required at check-in and pets are not allowed in pool or dining areas. Guide and service animals are exempt from this fee and weight limit.
- Valet parking: nightly fee (amount varies by third-party sources)
- Pet fee: $150 non-refundable cleaning fee per reservation for pets under 25 lbs (kennel required at check-in)
- Service animals: exempt from pet fee and weight limit
| Item | Typical charge / note |
|---|---|
| Valet parking | Nightly fee (varies; examples in third-party listings include $25 or ~$34.64) |
| Pet cleaning fee | $150 non-refundable per reservation (pets under 25 lbs) |
| Late check-out to 3:00 PM | Available for an additional fee ($75 noted on hotel site) |
Meetings, weddings and large events — what’s included and extra
The hotel offers about 24,000 square feet of meeting and event space across ballrooms, boardrooms and the pool deck, with the Star Ballroom being the largest indoor space (12,971 sq ft). Basic venue rental includes certain standard items (for example, the ceremony fee range on the property’s wedding information includes chairs, tables or staging and white linen in some cases).
Event catering, bar service, audio-visual packages, and required hotel-approved wedding coordinator services carry additional charges. The property notes that all weddings must use a Hotel-approved professional wedding coordinator who conducts the rehearsal and stays on-site for the event.
- Star Ballroom: 12,971 sq ft, configured for large receptions and conferences
- Edge Terrace / The Edge Pool Terrace: available for outdoor events (capacity listed by hotel; food and bar service are extra)
- Wedding ceremony fees and reception venue pricing are quoted as starting amounts and are subject to change—confirm current pricing with the hotel’s events team
| Event feature | Typical included/extra |
|---|---|
| Venue rental (ballroom) | Rental fee applies; some ceremony fees may include basic chairs/tables and linen |
| Catering & bar service | Charged per person or per event contract |
| Hotel-approved wedding coordinator | Required; fee applies (arranged through hotel) |
