Omni Frisco Hotel at The Star › FAQs
Know before you goOmni Frisco Hotel at The Star FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
10Where is Omni Frisco Hotel at The Star located?
The hotel is at 11 Cowboys Way, Frisco, Texas 75034, inside The Star District near the Dallas Cowboys World Headquarters and the Ford Center.
Is Omni Frisco Hotel at The Star smoke-free?
Yes. Omni Frisco Hotel at The Star is a smoke-free property.
How many rooms does Omni Frisco Hotel at The Star have?
The property is a 16-story tower with about 300 guest rooms and suites.
Does Omni Frisco Hotel at The Star have a pool?
Yes — the fourth-floor outdoor infinity-edge pool called The Edge is open daily from 6:00 a.m. to 10:00 p.m.
Is there an on-site spa at Omni Frisco Hotel at The Star?
No — there is no on-site spa; the hotel offers a spa package that includes transportation and a credit to Mokara Spa at the separate Omni PGA Frisco Resort & Spa.
What dining options are available at Omni Frisco Hotel at The Star?
On-site dining includes Neighborhood Services (full-service American restaurant), a Lobby Bar, and The Edge Waterside Bar & Lounge on the pool deck.
Is Wi‑Fi free at Omni Frisco Hotel at The Star?
Sources conflict — some listings show free Wi‑Fi while one major aggregator lists Wi‑Fi as an extra charge, so confirm at booking.
Does Omni Frisco Hotel at The Star allow pets?
Pets under 25 lbs are permitted for a non-refundable $150 cleaning fee per reservation, with a kennel required at check-in; service animals are exempt.
What airports serve Omni Frisco Hotel at The Star?
The hotel lists Dallas/Fort Worth International (DFW) and Dallas Love Field (DAL) as the nearest major airports, with driving times of roughly 20–25 minutes depending on traffic.
Does Omni Frisco Hotel at The Star have accessible rooms?
Yes — the property offers accessible features and accessible room types such as the Deluxe Room (Roll In Shower).
Age policy & families
8Is Omni Frisco Hotel at The Star family-friendly?
Yes — the hotel positions itself for sports fans and families and welcomes guests of all ages, though the booking guest must meet the minimum age to reserve a room.
What is the minimum age to book at Omni Frisco Hotel at The Star?
Guests must be 21 years of age to book a room at Omni Frisco Hotel at The Star.
How does Omni Frisco Hotel at The Star classify children?
Guests 17 years of age and younger are considered children under the hotel's policy.
Does Omni Frisco Hotel at The Star have kid-friendly dining options?
Neighborhood Services offers kids' menus and the hotel has family-friendly dining areas, but confirm specific menu items or promotions with the restaurant.
Are connecting or family rooms available at Omni Frisco Hotel at The Star?
The hotel advertises connecting family rooms as part of its family-friendly offerings; request connecting rooms when booking to confirm availability.
Can children use The Edge pool at Omni Frisco Hotel at The Star?
Yes — The Edge pool is family-friendly and open daily from 6:00 a.m. to 10:00 p.m.; pets are not permitted in the pool area.
Does Omni Frisco Hotel at The Star offer cribs or rollaway beds for families?
Third-party and hotel materials reference cribs and family room options; contact the hotel directly to confirm crib or rollaway availability and any associated charges.
Are there family activities near Omni Frisco Hotel at The Star?
Yes — the hotel sits in The Star District near the Ford Center, Ring of Honor Walk, and other family attractions; concierge can help with local recommendations.
Check-in & hotel policies
9What are the official check-in and check-out times at Omni Frisco Hotel at The Star?
Official check-in is 4:00 PM and check-out is 11:00 AM; note some third-party sites list different times so confirm directly if you booked elsewhere.
Can I request a late check-out at Omni Frisco Hotel at The Star?
Yes — a 3:00 PM late check-out may be available for an additional $75; confirm availability with the hotel.
What do I need to present at check-in at Omni Frisco Hotel at The Star?
Guests must show a valid photo ID and a credit card at check-in.
Is valet parking available at Omni Frisco Hotel at The Star?
Yes — the hotel offers valet parking for a nightly charge; published nightly rates vary between booking sites, so confirm the current fee when reserving.
Does Omni Frisco Hotel at The Star provide luggage storage and concierge services?
Yes — the property offers luggage storage and concierge services, plus 24-hour front desk support.
Are there smoking or vaping areas at Omni Frisco Hotel at The Star?
No — the hotel is smoke-free throughout the property.
What are Omni Frisco Hotel at The Star's pet policies during a stay?
Pets under 25 lbs require a non-refundable $150 cleaning fee per reservation and must be kenneled when left alone; service animals are exempt and pets are not allowed in dining areas or the pool.
Is there dry cleaning and laundry service at Omni Frisco Hotel at The Star?
Yes — the hotel offers dry cleaning and laundry services for guests.
How can I confirm hotel policies that differ across booking sites?
Because check-in times and Wi‑Fi details vary on third-party sites, contact the hotel directly or ask your BookResorts agent at +1 (888) 605-1350 to verify policies before arrival.
Rooms & suites overview
9What room types are available at Omni Frisco Hotel at The Star?
The hotel offers room types including Executive Room, Deluxe Room, Deluxe Room (Roll In Shower), Premier Room, Luxury Suite (Plaza View), Room, Suite (Frisco), Suite (Plaza Suite), Suite (Plaza Suite - View), Suite (Frisco Suite- View), Suite (Frisco Suite), Luxury Suite, 2 Bedrooms, Suite, 2 Bedrooms (Plaza Suite), and Suite, 2 Bedrooms (Plaza Suite - View).
Does Omni Frisco Hotel at The Star have accessible rooms?
Yes — accessible options include the Deluxe Room (Roll In Shower) and other accessible features; request accessibility needs when booking.
Are in-room conveniences like Wi‑Fi and safes provided in rooms at Omni Frisco Hotel at The Star?
Guests have access to in-room amenities such as Wi‑Fi and front-desk safes, though Wi‑Fi listing varies by source so confirm whether it's complimentary when you book.
How many beds are offered in the Deluxe Room at Omni Frisco Hotel at The Star?
The Deluxe Room is available with 1 King Bed or 2 Queen Beds.
Which rooms at Omni Frisco Hotel at The Star have plaza or city views?
Named room types with views include Luxury Suite (Plaza View), Suite (Plaza Suite - View), and Suite (Frisco Suite- View); check your specific booking for the exact view designation.
Are multi-bedroom suites available at Omni Frisco Hotel at The Star?
Yes — the property has multi-bedroom options such as Luxury Suite, 2 Bedrooms and Suite, 2 Bedrooms (Plaza Suite) variants.
What should I request if I need adjoining rooms at Omni Frisco Hotel at The Star?
Ask for connecting or adjoining family rooms at the time of booking and reconfirm with the hotel, since connecting rooms are subject to availability.
Do rooms at Omni Frisco Hotel at The Star include fitness or pool access?
Room rates do not automatically include special access — guests have use of the 24-hour fitness center and The Edge pool during posted hours as part of hotel amenities.
Who should I call if I have a room-specific question before arrival?
Contact BookResorts agents 24/7 at +1 (888) 605-1350 or reach the hotel directly to confirm room details and special requests.
Room by room
128Executive Room
What does the Executive Room at Omni Frisco Hotel at The Star look out on?
This category is a city-view room at the hotel's home within The Star, the 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and Ford Center. Blackout drapes let you darken the room for sleeping in after a late event night.
How are the beds arranged and how many guests can the Executive Room sleep?
The room has 1 King Bed and measures 495 sq. ft. It sleeps up to 3 guests with a free rollaway/extra bed, and a free crib is also offered for families with a baby.
What is the bathroom like in the Executive Room?
It is a private bathroom with a shower/bathtub combination . Towels, bathrobes and a hair dryer are provided, and the room is accessible.
Is the Executive Room a good choice for families or a longer stay?
It works well for a small family or a longer stay . A free rollaway bed and free crib are available, connecting rooms can be arranged, and there is a mini-fridge, a microwave on request, an iron and ironing board, a desk and daily housekeeping. A 55-inch TV with streaming services keeps everyone entertained.
What technology and work space does the room offer?
You'll find a 55-inch flat-screen TV with cable channels, streaming services, closed captioning and pay movies, plus a desk and free local calls. WiFi carries a surcharge for this room, with speeds of 25+ Mbps, so factor it in if you plan to work remotely.
Where can I eat and drink without leaving the hotel?
The hotel has three outlets. Neighborhood Services serves American comfort cuisine for breakfast, lunch and dinner, with weekend brunch from 10 AM to 2 PM. The Lobby Bar is a coffee and wine bar, and The Edge Waterside Bar & Lounge sits on the pool deck. In-room dining is also available during limited hours.
What pool and fitness facilities can Executive Room guests use?
The Edge is an outdoor infinity-edge pool on the fourth floor with views of The Star, open 6 AM to 10 PM , with a pool bar on the deck. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights. There is no on-site spa.
How close is the hotel to Ford Center and the Dallas Cowboys attractions?
Ford Center is about a 1-minute walk from the hotel. Guests can tour Ford Center and the Dallas Cowboys World Headquarters, watch practice sessions when available, and follow the Ring of Honor Walk through The Star District, which also has more than 35 restaurants, shops and services.
What should I know about check-in, pets and getting to the hotel?
Check-in is at 4:00 PM and check-out at 11:00 AM . A photo ID and credit card are required at check-in, and the minimum age to book is 21. Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee. The hotel is smoke-free and offers valet parking for a nightly charge. DFW Airport is about 22 miles away (roughly 25 minutes), and a rental car or rideshare is the easiest way around Frisco.
Deluxe Room
How are the beds arranged in the Deluxe Room, and how many guests does it sleep?
The Deluxe Room at Omni Frisco Hotel at The Star is offered with 1 King or 2 Queen Beds and sleeps up to 4 guests . At 399 sq. ft., it has space for a small family or two couples sharing. A free rollaway/extra bed and a free crib can be requested.
What will I see from the Deluxe Room?
The room looks out across The Star District , the 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and Ford Center. Blackout drapes let you sleep in after a late event.
What is the bathroom like in the Deluxe Room?
The Deluxe Room has a private bathroom with a shower/bathtub combination , a hair dryer and fresh towels. Bathrobes are provided too.
Is the Deluxe Room a good choice for families?
Yes. Omni Frisco Hotel at The Star welcomes sports fans, families and more . The Deluxe Room can sleep four, has a free crib and rollaway bed on request, and connecting rooms can be requested if you are travelling with another family. The Edge pool on the fourth floor is open 6:00 a.m. to 10:00 p.m. Guests must be 21 to book a room, and guests 17 and younger are considered children.
Can I work from the Deluxe Room?
The room has a desk with a dedicated laptop workspace , an iron and ironing board, and free local calls. Wi-Fi advertises speeds of 25+ Mbps, but it may carry a surcharge , so check the current Wi-Fi terms when you book. The hotel's fitness center is open 24/7 and has Peloton bikes, treadmills, ellipticals, weight machines and free weights.
What can I eat and drink without leaving the room?
The room has a coffee/tea maker and a mini-fridge , and a microwave is available on request . Room service runs limited hours. Downstairs, Neighborhood Services serves breakfast, lunch and dinner (American comfort cuisine). The Lobby Bar offers coffee, cocktails and wine, and The Edge Waterside Bar & Lounge is on the pool deck.
What is there to do at the hotel, and is there a spa?
The hotel has The Edge , an outdoor infinity-edge pool on the fourth floor with a pool bar and views of The Star. There is also a 24/7 fitness center. The hotel has no on-site spa , although a package with roundtrip transport and a $150 spa credit is offered for a spa elsewhere.
Can I bring my dog when I book a Deluxe Room?
Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee paid at check-in, per reservation. You will need to present a kennel at check-in and keep your pet in it when unsupervised. Pets are not allowed in the pool area or the dining outlets. Guide and service dogs are exempt, with no weight limit or fee.
What are check-in and check-out times, and is parking available?
Check-in at Omni Frisco Hotel at The Star is 4:00 PM and check-out is 11:00 AM . A late check-out until 3:00 PM may be available for an additional $75. You will need a photo ID and credit card at check-in. Valet parking is available for a nightly charge, and the hotel is smoke-free.
How close is the Deluxe Room to the main attractions around The Star?
The hotel sits in the heart of The Star, with Ford Center about a 1-minute walk away. The Dallas Cowboys World Headquarters and the Ring of Honor Walk are also in the district. The Star District has more than 35 restaurants, shops and services. DFW Airport is about 22 miles away, roughly 25 minutes by car.
Deluxe Room (Roll In Shower)
What does the Deluxe Room (Roll In Shower) look out on?
The room looks over The Star District , the 91-acre entertainment district that surrounds Omni Frisco Hotel at The Star and is anchored by the Dallas Cowboys World Headquarters and Ford Center. Ford Center is about a one-minute walk from the hotel.
How are the beds arranged, and how many guests does the room sleep?
You can choose 1 King or 2 Queen Beds , and the room sleeps up to 4 guests . A free rollaway/extra bed and a free crib are also available, which helps families and small groups.
What is the bathroom like in this room?
The private bathroom is built around accessibility, with a roll-in shower and grab bars , plus a grab bar near the toilet. It also has a separate bathtub and shower , so you can choose either. Towels, bathrobes and a hair dryer are provided.
What accessibility features does the room have?
At 399 sq. ft., the room has 32-inch wheelchair-width doorways , thin carpet, a low-height door lock and a low-height view port in the door. The TV offers closed captioning. The bathroom adds the roll-in shower and grab bars.
Is this room a good fit for families?
Yes. It sleeps four, offers a choice of one king or two queen beds, and has a free crib and free rollaway bed . The hotel's fourth-floor pool, The Edge, is open 6:00 a.m. to 10:00 p.m. Guests 17 and under are considered children, and the minimum age to book a room is 21.
What can I eat and drink without leaving the room or hotel?
The room has a mini-fridge , a coffee/tea maker and a microwave on request, and room service runs during limited hours. Downstairs, Neighborhood Services serves breakfast, lunch and dinner, and the Lobby Bar is a relaxed spot for coffee, wine or a cocktail. Poolside drinks and light bites are at The Edge Waterside Bar & Lounge.
Is there a gym or spa at the hotel?
The hotel has a 24/7 fitness center with Peloton bikes, treadmills, ellipticals, weight machines and free weights. There is no spa on site, so plan for the fitness center and the outdoor infinity-edge pool on the fourth floor.
What are check-in and check-out times, and what do I need at arrival?
Check-in is 4:00 PM and check-out is 11:00 AM . A late check-out until 3:00 PM may be available for an additional $75. Please bring a photo ID and a credit card for check-in. Guests with pets under 25 lbs pay a $150 non-refundable cleaning fee, while service dogs are exempt.
How do I get to the hotel and get around Frisco?
Dallas/Fort Worth International Airport is about 21.9 miles away, and Dallas Love Field is about 22.7 miles, each roughly 25 minutes by car. Frisco has no DART station, so most guests use a rental car or rideshare. The hotel offers valet parking for a nightly charge, and the Cowboys-related sights of The Star are within walking distance.
Premier Room
What does the Premier Room at Omni Frisco Hotel at The Star look out on?
The Premier Room is described with views of The Star entertainment district , the 91-acre complex anchored by the Dallas Cowboys World Headquarters and Ford Center. The hotel is a 16-story tower, so you are staying right in the middle of the action.
How are the beds arranged and how many people can the Premier Room sleep?
You can choose 1 King or 2 Queen Beds . The room measures 399 sq. ft. and sleeps up to 4 guests. A free rollaway/extra bed or a free crib can be added on request.
What is the bathroom like in the Premier Room?
The private bathroom has a shower and bathtub combination , with bathrobes, a hair dryer and towels provided. Accessible rooms are also available in this category, so mention any mobility needs when you reserve.
Is the Premier Room a good choice for families?
Yes. The hotel welcomes sports fans, families and more and is not an adults-only property. The room offers a free crib or rollaway bed and a choice of two queens, and connecting rooms are available for larger groups. Guests aged 17 and under count as children, and the person booking must be 21 or older. KidZania USA is listed nearby.
What in-room comforts and technology should I expect?
Expect a 55-inch flat-screen TV with cable channels and streaming services, closed captioning, a coffee/tea maker , a mini-fridge, and a desk with laptop workspace. There is also an iron and ironing board, free local calls, blackout drapes , climate control, daily housekeeping and turndown service. Room service runs limited hours, and a microwave is available on request. Wi-Fi is offered at 25+ Mbps with a surcharge .
What are check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 11:00 AM . A late check-out until 3:00 PM may be available for an additional $75. Please bring a photo ID and credit card to check in.
Where can I eat, drink and swim without leaving the hotel?
Neighborhood Services serves American comfort cuisine for breakfast, lunch and dinner, with weekend brunch. The Lobby Bar offers coffee, cocktails and wine flights. On the fourth floor, The Edge is an outdoor infinity-edge pool with a pool bar and views of The Star. The pool and deck are open 6:00 a.m. to 10:00 p.m. A 24/7 fitness center with Peloton bikes is also on site.
How close is the room to the Cowboys attractions at The Star?
The hotel is the official hotel of the Dallas Cowboys and sits within The Star. Ford Center is about a one-minute walk away. You can tour Ford Center and the Cowboys World Headquarters, watch practice sessions when available, and follow the Ring of Honor Walk. The Star District also has more than 35 restaurants, shops and services.
Can I bring a pet, and what about parking?
Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee at check-in and a kennel, though they are not allowed in the pool area or dining outlets. Service dogs are exempt from the fee. The hotel offers valet parking for a nightly charge .
Luxury Suite (Plaza View)
What does the Luxury Suite (Plaza View) look out on?
This suite category is the Plaza View option at Omni Frisco Hotel at The Star, so the outlook is toward the plaza side of The Star, the 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and Ford Center. The hotel is a 16-story tower, and the exact outlook can vary from room to room.
How are the beds arranged, and how many people does the suite sleep?
The suite has one king bed in a one-bedroom layout and sleeps up to 3 guests . A free rollaway/extra bed is available for the third guest, and a free crib is available for little ones.
How large is the suite and how is it laid out?
The Luxury Suite (Plaza View) measures 593 sq. ft. with a bedroom and a separate living area. It has a desk and laptop workspace, thin carpet and blackout drapes. Connecting rooms are available if your group needs more space.
What is the bathroom like?
The suite has a private bathroom with a shower . Bathrobes, towels and a hair dryer are provided, and turndown service and daily housekeeping keep the room fresh through your stay.
Is the suite a good choice for families, couples or a longer stay?
Yes. The suite is family friendly , with a free crib, a free rollaway bed and optional connecting rooms. Couples get a separate living area, and longer stays benefit from the mini-fridge, microwave on request, iron and ironing board, and daily housekeeping. Omni Frisco Hotel at The Star welcomes families and adults alike. Guests must be 21 or older to book, and guests 17 and younger are considered children.
What technology and in-room comforts come with the suite?
You get a 55-inch flat-screen TV with cable channels, streaming services and pay movies, plus closed captioning. There is also a coffee/tea maker, mini-fridge, in-room safe, phone and free local calls. Wi-Fi carries a surcharge (25+ Mbps), so it is worth checking the current terms when you book.
Can I eat and drink at the hotel without leaving?
Yes. Neighborhood Services is the full-service American comfort restaurant, serving breakfast, lunch and dinner, with brunch on Saturday and Sunday. The Lobby Bar offers coffee, wine and cocktails, and The Edge Waterside Bar & Lounge sits on the pool deck. In-room dining is available during limited hours .
What are the pool and fitness options?
The Edge is an outdoor infinity-edge pool on the fourth floor, open 6:00 a.m. to 10:00 p.m., with a pool bar and views of The Star. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights.
What should I know about check-in, parking and getting to the hotel?
Check-in is at 4:00 PM and check-out at 11:00 AM. A 3:00 PM late check-out may be available for an extra $75. Valet parking is offered for a nightly charge. Ford Center is about a one-minute walk from the hotel. Dallas/Fort Worth International Airport is roughly 22 miles away, and a rental car or rideshare is the easiest way to get around Frisco.
Room
What does the Room at Omni Frisco Hotel at The Star look out on?
Large windows give views across The Star complex , the entertainment district that surrounds the hotel and is anchored by the Dallas Cowboys World Headquarters and Ford Center. Blackout drapes let you darken the room when you want to sleep in.
How are the beds arranged, and how many guests does this room sleep?
The room has 1 king bed and sleeps 3 guests . A rollaway bed is available at no charge, and a free crib can be provided for families travelling with a young child. The room measures 399 sq. ft.
What is the bathroom like?
The private bathroom has a shower , towels, bathrobes and a hair dryer. Grab bars are fitted in the bathroom and beside the toilet.
Is this room suitable for guests with mobility needs?
Yes, it includes several accessibility features: wheelchair-width doorways (32 inches) , a low-height door lock and view port, a bathroom grab bar and a grab bar near the toilet. The carpet is thin, which makes it easier to move around the room.
What in-room comforts can I expect?
You get a 55-inch flat-screen TV with cable channels, streaming services and pay movies, plus a coffee and tea maker and a mini-fridge. A microwave is available on request, and room service runs during limited hours. Turndown service is part of the stay.
Is the Room a good choice for families or couples?
It works well for a couple or a small family of up to three. The hotel welcomes families and offers a free crib and rollaway. Ford Center is about a one-minute walk away, and the district's Ring of Honor Walk is close by. Guests must be 21 or older to book, and anyone aged 17 or younger counts as a child.
Where can I eat and swim without leaving the hotel?
Neighborhood Services is the full-service restaurant, serving American comfort cuisine for breakfast, lunch and dinner, with weekend brunch. The Lobby Bar serves coffee, wine and cocktails. The Edge is an outdoor infinity-edge pool on the fourth floor with its own pool bar, open from 6:00 a.m. to 10:00 p.m. A 24-hour fitness center with Peloton bikes is also on site.
What are the check-in and check-out times, and what should I bring?
Check-in is at 4:00 PM and check-out is at 11:00 AM . A late check-out until 3:00 PM may be available for an additional $75. Bring a photo ID and a credit card for check-in. The hotel is smoke-free.
How do I get to the hotel, and is parking available?
The hotel is at 11 Cowboys Way in Frisco, about 22 miles from Dallas/Fort Worth International Airport and a similar distance from Dallas Love Field. Frisco has limited public transit, so most guests arrive by rental car or rideshare . Valet parking is available for a nightly charge.
Can I bring a pet?
Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee paid at check-in, and a kennel must be provided. Pets are not allowed in the pool area or dining outlets. Service dogs are exempt from the weight limit and fee.
Suite (Frisco)
What does the Suite (Frisco) at Omni Frisco Hotel at The Star look out on?
The suite has views across The Star District , the 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and Ford Center. Blackout drapes let you darken the room when you want to rest.
How are the beds arranged, and how many people does the suite sleep?
The suite is a one-bedroom layout with 1 King Bed and sleeps 3 guests . A rollaway/extra bed is available at no charge for the third guest, and a free crib can be provided for little ones.
How big is the suite and what is the layout?
It measures 660 sq. ft. as a one-bedroom suite. It has a desk and laptop workspace, so it works for business trips and leisure stays alike.
What is the bathroom like?
The suite has a private bathroom with a shower . It comes with bathrobes, a hair dryer and fresh towels.
Is this suite a good choice for families?
Yes. Omni Frisco Hotel at The Star welcomes families. The suite offers a free crib , a free rollaway bed and connecting rooms for larger groups. Ford Center is about a one-minute walk from the hotel, and KidZania USA is listed nearby. Guests aged 17 and younger count as children, and the person booking the room must be 21 or older.
What in-room comforts and technology can I expect?
You get a 55-inch flat-screen TV with cable channels, streaming services, pay movies and closed captioning. There is also a coffee/tea maker, a mini-fridge, a safe, an iron and ironing board, and a phone with free local calls. A microwave is available on request. Daily housekeeping and turndown service are included.
Is Wi-Fi free, and can I order room service?
Wi-Fi in the suite carries a surcharge and runs at 25+ Mbps. Room service is offered during limited hours. Neighborhood Services, the hotel's full-service restaurant, serves breakfast, lunch and dinner, with seating indoors and outdoors.
What are the check-in and check-out times, and can I stay later?
Check-in is 4:00 PM and check-out is 11:00 AM . A late check-out until 3:00 PM may be available for an additional $75. Guests show a photo ID and credit card at check-in. The hotel is smoke-free.
What can I do at the hotel beyond the suite?
Guests can use The Edge , the fourth-floor outdoor infinity-edge pool, which is open 6:00 a.m. to 10:00 p.m. A pool bar on the deck looks out over The Star. The fitness center is open 24/7 and has Peloton bikes, treadmills, ellipticals, weight machines and free weights. The Lobby Bar serves coffee, wine and cocktails.
Can I bring a pet, and how do I get to the hotel?
Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee paid at check-in. A kennel is required, and pets are not permitted in the pool area or dining outlets. Service dogs are exempt. The hotel is about 22 miles from DFW Airport, roughly 25 minutes by car. Valet parking is offered for a nightly charge, and rideshare or a rental car makes getting around Frisco easiest.
Suite (Plaza Suite)
What can I see from the Plaza Suite at Omni Frisco Hotel at The Star?
The Plaza Suite looks out over The Star complex and the surrounding entertainment district , the 91-acre development anchored by the Dallas Cowboys World Headquarters and Ford Center. The hotel is a 16-story tower, so you are set well above the district's street life.
How are the beds arranged in the Plaza Suite, and how many people can it sleep?
The suite has one bedroom with 1 King Bed and sleeps up to 3 guests . A free rollaway/extra bed can be added for the third person, and a free crib is available for little ones. Connecting rooms are offered if your group needs more space.
What is the bathroom like in the Plaza Suite?
The suite has a private bathroom with a shower , towels, bathrobes and a hair dryer. Daily housekeeping and turndown service keep it fresh throughout your stay.
What is in the room for working, relaxing and refreshments?
At 593 sq. ft. the suite has a desk and laptop workspace, a phone, an iron and ironing board, and a safe. Entertainment is a 55-inch flat-screen TV with cable channels, streaming services and pay movies. There is a coffee/tea maker and a mini-fridge, and a microwave on request. Room service runs during limited hours. WiFi (25+ Mbps) carries a surcharge.
Is the Plaza Suite a good choice for families?
Yes. The suite is family friendly, with a free crib , a free rollaway bed and blackout drapes for nap times and early nights. Omni Frisco Hotel at The Star welcomes sports fans, families and other travelers. Guests aged 17 and under count as children, and the person booking the room must be 21 or older.
Where can I swim, work out and eat at the hotel?
The Edge , the outdoor infinity-edge pool on the fourth floor, is open 6:00 a.m. to 10:00 p.m. and has a pool bar with views of The Star. The fitness center is open 24/7 with Peloton bikes, treadmills, ellipticals, weight machines and free weights. For dining there is Neighborhood Services, an American comfort restaurant serving breakfast, lunch and dinner, plus a Lobby Bar for coffee, cocktails and wine flights.
How close is the Plaza Suite to Ford Center and the Dallas Cowboys headquarters?
Very close. Ford Center is about a one-minute walk from the hotel. You can tour Ford Center and the Dallas Cowboys World Headquarters, watch practice sessions when available, and follow the Ring of Honor Walk through The Star District. The district also has more than 35 restaurants, shops and specialty services.
How do I get to Omni Frisco Hotel at The Star, and what about parking?
The hotel's own site lists DFW Airport at about 21.9 miles and Dallas Love Field at about 22.7 miles , each around 25 minutes by road. There is no DART station in Frisco, so most guests arrive by rental car or rideshare. The hotel offers valet parking for a nightly charge .
What should I know about check-in, check-out and policies before booking?
Check-in is 4:00 PM and check-out is 11:00 AM . A late check-out until 3:00 PM may be available for an additional $75. Please bring a photo ID and credit card to check in. The hotel is smoke-free. Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee, and service dogs are exempt.
Suite (Plaza Suite - View)
What does the Plaza Suite - View look out on?
The Plaza Suite at Omni Frisco Hotel at The Star has a courtyard view . Blackout drapes let you keep the room dark for sleeping in or for a late night after an event at The Star.
How are the beds arranged and how many people does the suite sleep?
The suite is a one-bedroom layout with 1 king bed and sleeps up to 3 guests . A free rollaway/extra bed can be added for the third guest.
How big is the Plaza Suite and what does the space include?
The suite measures 593 sq. ft. It has a bedroom, a desk with a laptop workspace, and climate-controlled air conditioning and heating. Connecting rooms are available if your group needs more space.
What is the bathroom like?
The private bathroom has a shower, towels, bathrobes and a hair dryer. Housekeeping comes daily, and turndown service is provided.
Is the Plaza Suite a good choice for families?
Yes. The suite is family friendly, with a free crib and a free rollaway bed on request, and connecting rooms are available. Guests aged 17 and younger count as children. The Edge pool, open 6:00 a.m. to 10:00 p.m., is a draw for kids. Guests must be 21 or older to book a room.
What in-room comforts can I expect for a longer stay or a working trip?
There is a 55-inch flat-screen TV with cable channels, streaming services and pay movies. You also get a coffee/tea maker, a mini-fridge, a microwave on request and free local calls. An iron and ironing board are provided, and the desk has a laptop workspace. Wi-Fi (25+ Mbps) carries a surcharge. Room service operates during limited hours.
What is there to eat and drink without leaving the hotel?
The hotel has three dining outlets. Neighborhood Services serves American comfort cuisine for breakfast, lunch and dinner. The Lobby Bar offers coffee, cocktails and wine. The Edge Waterside Bar & Lounge is on the fourth-floor pool deck.
Where is the pool, and is there a fitness center?
The Edge is an outdoor infinity-edge pool on the fourth floor, with views of The Star complex and a pool bar on the deck. The pool and deck are open 6:00 a.m. to 10:00 p.m. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights.
How close is the hotel to Ford Center and The Star District attractions?
The hotel is the cornerstone of The Star, a 91-acre district anchored by the Dallas Cowboys World Headquarters and Ford Center. It is the official hotel of the Dallas Cowboys , and Ford Center is about a 1-minute walk away. Guests can follow the Ring of Honor Walk and tour Ford Center and the headquarters.
What are the check-in and check-out times, and can I bring a pet?
Check-in is at 4:00 PM and check-out is at 11:00 AM . A late check-out until 3:00 PM may be available for $75. Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee, and service animals are exempt. Pets are not allowed in the pool area or the dining outlets.
Suite (Frisco Suite- View)
What does the Frisco Suite at Omni Frisco Hotel at The Star look out on?
This suite has a courtyard view . It sits in a 16-story tower in the heart of The Star District, and blackout drapes let you darken the room for sleeping in.
How big is the Frisco Suite and how are the beds arranged?
The suite measures 593 sq. ft. and has one bedroom with 1 king bed . It sleeps up to 3 guests . A free rollaway/extra bed can be added for the third guest, and a free crib is available for little ones.
Is the Frisco Suite a good choice for families?
Yes. The room is family friendly, with a free rollaway bed and free crib on offer. Connecting rooms are available if your group needs adjacent space. The hotel welcomes sports fans, families and more, and guests aged 17 and under are considered children.
What is the bathroom like in the Frisco Suite?
The private bathroom has a shower, towels, bathrobes and a hair dryer.
What can I use for work or relaxing in the room?
There is a desk and laptop workspace . Entertainment comes from a 55-inch flat-screen TV with cable channels, streaming services and pay movies, and closed captioning is available. Heating and air conditioning are climate-controlled.
What food and drink options are in the suite?
The suite has a coffee/tea maker and a mini-fridge . A microwave is available on request, and room service runs during limited hours. Downstairs, Neighborhood Services serves breakfast, lunch and dinner, and the Lobby Bar is a relaxed spot for coffee, wine or a cocktail.
Is there Wi-Fi in the Frisco Suite, and is it free?
Wi-Fi is offered with speeds of 25+ Mbps . Some booking sites show it as an extra-charge amenity and others as free, so it is worth checking the current terms when you reserve.
Where can I swim or work out during my stay?
The hotel's outdoor infinity-edge pool, The Edge , is on the fourth floor with views of The Star complex and a separate pool bar on the deck. The pool and pool deck are open 6:00 a.m. to 10:00 p.m. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights.
How close is the hotel to Ford Center and the rest of The Star?
The hotel is the cornerstone of The Star , a 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and Ford Center. Ford Center is about a 1-minute walk from the hotel, and the district has more than 35 restaurants, shops and specialty services.
What are check-in and check-out times, and can I bring a pet?
Check-in is at 4:00 PM and check-out at 11:00 AM . A 3:00 PM late check-out may be available for an additional $75. Guests must be 21 or older to book, and the hotel is smoke-free. Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee , and service dogs are exempt.
Suite (Frisco Suite)
What does the Frisco Suite look out on?
The Frisco Suite at Omni Frisco Hotel at The Star has sweeping views across The Star entertainment district , the 91-acre complex anchored by the Dallas Cowboys World Headquarters and Ford Center. The hotel sits right in the middle of it, so the surroundings are part of the stay.
How are the beds arranged, and how many people can the suite sleep?
The suite has one king bed in a one-bedroom layout and sleeps up to 3 guests . A complimentary rollaway/extra bed can be added on request for a third guest, and a free crib is available for little ones.
How big is the Frisco Suite?
The suite measures 660 sq. ft. with one bedroom. That gives a couple, a small family or a guest staying several nights plenty of room to spread out.
What accessibility features does the suite offer?
The suite is designed with accessibility in mind. It has wheelchair-width doorways (32 inches) , a low-height door lock, a low-height view port in the door and thin carpet for easier movement. The bathroom has grab bars, including one near the toilet. The TV has closed captioning.
What is the bathroom like?
The private bathroom has a shower , plush towels, bathrobes and a hair dryer. Grab bars in the bathroom and beside the toilet add safety and convenience.
Is the Frisco Suite a good choice for families or longer stays?
Yes. A free crib and a free rollaway bed (on request) suit families. A mini-fridge, a coffee/tea maker and a microwave on request help with longer stays, and there is limited-hours room service. Blackout drapes help with sleep, and turndown service is included. Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee paid at check-in.
What is there to do and eat at the hotel itself?
The hotel's fourth-floor outdoor infinity-edge pool, The Edge , is open 6:00 a.m. to 10:00 p.m., and the 24/7 fitness center has Peloton bikes. Dining includes Neighborhood Services , an American comfort restaurant serving breakfast, lunch and dinner, a Lobby Bar for coffee, wine or cocktails, and The Edge Waterside Bar & Lounge on the pool deck. Ford Center is about a one-minute walk away.
What are the check-in and check-out times and booking requirements?
Check-in is at 4:00 PM and check-out is at 11:00 AM . A 3:00 PM late check-out may be available for an additional $75. Guests must be 21 or older to book, and a photo ID and credit card are required at check-in. The hotel is smoke-free.
How do I get to Omni Frisco Hotel at The Star, and what about parking?
The hotel is at 11 Cowboys Way, Frisco, TX 75034 . The hotel lists DFW Airport at about 21.9 miles (roughly 25 minutes) and Dallas Love Field at about 22.7 miles (roughly 25 minutes). There is no DART station in Frisco, so most guests use a rental car or Uber/Lyft. Valet parking is offered for a nightly charge.
Luxury Suite, 2 Bedrooms
What is the bathroom setup in this suite?
The suite has two private bathrooms , so a larger group is not queuing for one. Each is set up with a shower, towels and a hair dryer, and bathrobes are provided. It works well when two couples or two sets of family members share the suite.
How big is the suite, and is it a good choice for families or groups?
At 1,195 sq. ft. with two bedrooms and a generous living area, it is well suited to families and small groups. Connecting rooms are available if your party outgrows one suite. The hotel welcomes sports fans, families and more, and a free crib is available for little ones.
What does the suite look out on, and where is it in relation to The Star?
The suite overlooks The Star entertainment district , the 91-acre complex anchored by the Dallas Cowboys World Headquarters and Ford Center. The hotel is the official hotel of the Dallas Cowboys. Ford Center is about a 1-minute walk from the hotel, and guests can follow the Ring of Honor Walk through the district.
What in-room comforts and technology can I expect?
You get a 55-inch flat-screen TV with cable channels, streaming services and pay movies, with closed captioning available. There is a coffee/tea maker , a mini-fridge, and a microwave on request. Other touches are a work desk, an iron and ironing board, free local calls, blackout drapes, turndown service and daily housekeeping. Room service runs on limited hours, and Wi-Fi is a surcharge service with speeds of 25+ Mbps.
Where can we swim, work out and eat at the hotel?
The Edge is an outdoor infinity-edge pool on the fourth floor, with views of The Star and a pool bar. The pool and deck are open 6:00 a.m. to 10:00 p.m. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights. For dining, Neighborhood Services serves American comfort cuisine for breakfast, lunch and dinner, with weekend brunch. The Lobby Bar serves coffee, wine and cocktails.
What are the check-in and check-out times, and who can book?
Check-in is 4:00 PM and check-out is 11:00 AM . A 3:00 PM late check-out may be available for an additional $75. Guests must be 21 or older to book, and a photo ID and credit card are required at check-in. Guests 17 and younger are considered children.
Can we bring a pet, and is the hotel smoke-free?
Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee per reservation, paid at check-in. A kennel must be presented at check-in, and the pet stays in it while unsupervised. Pets are not allowed in the pool area or dining outlets. Guide and service dogs are exempt from the fee and weight limit. The hotel is smoke-free .
How do we get to the hotel, and what about parking?
The hotel offers valet parking for a nightly charge. Dallas/Fort Worth International Airport is about 22 miles (roughly 25 minutes) away, and Dallas Love Field is about 23 miles. Frisco has no DART station and limited public transit, so most guests use a rental car or Uber and Lyft. Once you are at The Star, much of the district is walkable.
Suite, 2 Bedrooms (Plaza Suite)
What does the Plaza Suite at Omni Frisco Hotel at The Star look out on?
The suite overlooks The Star entertainment district , the 91-acre complex anchored by the Dallas Cowboys World Headquarters and Ford Center. The hotel is the official hotel of the Dallas Cowboys, and Ford Center is about a one-minute walk from the property.
What are the bathrooms like in this suite?
The suite has two private bathrooms , each with a shower, so two groups of guests are not sharing one. Bathrobes, towels and a hair dryer are provided.
Is the Plaza Suite a good choice for families or groups?
Yes. At 990 sq. ft. with two bedrooms, a furnished living space, a desk and two bathrooms, it suits families and small groups travelling together. A free crib is available and connecting rooms can be requested if your party is larger. The hotel welcomes sports fans and families. Guests must be 21 to book a room, and anyone 17 or younger is considered a child.
What entertainment and in-room conveniences come with the suite?
You get a 55-inch flat-screen TV with cable channels, streaming services, pay movies and closed captioning. There is also a coffee and tea maker, a mini-fridge, a microwave on request, an iron and ironing board, free local calls and a desk. Wi-Fi carries a surcharge , with speeds of 25+ Mbps.
What housekeeping and dining services can I use during my stay?
The suite includes daily housekeeping and turndown service , and room service is offered during limited hours. Downstairs, Neighborhood Services serves breakfast, lunch and dinner, and the Lobby Bar is a relaxed spot for coffee, wine or a cocktail. Brunch runs Saturday and Sunday from 10 AM to 2 PM.
Is there a pool or fitness center for the family to use?
Yes. The Edge , an outdoor infinity-edge pool on the fourth floor with views of The Star, is open from 6:00 a.m. to 10:00 p.m., with a pool bar on the deck. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights.
What are check-in and check-out times, and can I bring a pet?
Check-in is at 4:00 PM and check-out at 11:00 AM . A 3:00 PM late check-out may be available for an additional $75. Pets under 25 lbs are welcome with a non-refundable $150 cleaning fee paid at check-in. They are not permitted in the pool area or the dining outlets, and service dogs are exempt from the fee. Guests should have a photo ID and credit card at check-in.
How do I get to Omni Frisco Hotel at The Star from the airport, and is parking available?
The hotel gives DFW Airport as about 21.9 miles (roughly 25 minutes) away and Dallas Love Field as about 22.7 miles. There is no direct public transit link, so most guests use rideshare or a rental car. The hotel offers valet parking for a nightly charge .
Suite, 2 Bedrooms (Plaza Suite - View)
What does the Plaza Suite - View look out on?
This suite has a plaza view and sits within The Star, the 91-acre entertainment district anchored by the Dallas Cowboys World Headquarters and Ford Center. Blackout drapes let you darken the room for sleeping in after a late event.
What is the bathroom setup?
The suite has two private bathrooms , so a group or two families don't need to share. Each setup includes a shower, towels, bathrobes and a hair dryer.
Is the Plaza Suite a good choice for families or groups?
Yes. With two bedrooms, two bathrooms and space for 7 , it suits families and groups who want room to spread out. Connecting rooms are available if you need more space. The hotel positions itself for sports fans and families, and it is the official hotel of the Dallas Cowboys. Guests must be 21 or older to book, and guests 17 and under are considered children.
What can I use in the room for meals, drinks and entertainment?
The suite has a mini-fridge and a coffee/tea maker , and a microwave can be provided on request. Room service runs limited hours . Downstairs, Neighborhood Services serves breakfast, lunch and dinner, and the Lobby Bar is open for coffee or cocktails. The 55-inch flat-screen TV has cable, streaming services and pay movies, with closed captioning.
Is Wi-Fi free in the suite?
Wi-Fi in this room comes with a surcharge , with a listed speed of 25+ Mbps. The suite also has a desk and free local calls, so it works for planning or remote work.
What are the pool and fitness options at the hotel?
The Edge is an outdoor infinity-edge pool on the fourth floor , with a pool bar and views of The Star. The pool and deck are open 6:00 a.m. to 10:00 p.m. The 24/7 fitness center has Peloton bikes, treadmills, ellipticals, weight machines and free weights.
What are check-in and check-out times, and can I stay later?
Check-in is 4:00 PM and check-out is 11:00 AM . A 3:00 PM late check-out may be available for an additional $75, after which the full nightly rate applies. Bring a photo ID and credit card to check in.
What should I know about pets, parking and getting to the hotel?
Pets under 25 lbs are welcome for a non-refundable $150 cleaning fee , and a kennel is required at check-in. Service dogs are exempt. The hotel offers valet parking for a nightly charge . DFW Airport is about 21.9 miles (roughly 25 minutes) away. There is no DART station in Frisco, so most guests arrive by rental car or rideshare.
Food & drink
9Is breakfast included at Omni Frisco Hotel at The Star?
No. The hotel is not an all-inclusive property and room rates do not include meals; Neighborhood Services serves breakfast on-site.
What on-site restaurants are available at Omni Frisco Hotel at The Star?
The property has Neighborhood Services (full-service American restaurant), a Lobby Bar, and The Edge Waterside Bar & Lounge on the fourth-floor pool deck.
What are Neighborhood Services hours at Omni Frisco Hotel at The Star?
Neighborhood Services is open Sunday–Thursday 7:00 AM–10:00 PM and Friday–Saturday 7:00 AM–11:00 PM, with weekend brunch 10:00 AM–2:00 PM.
Do I need a reservation for Neighborhood Services at Omni Frisco Hotel at The Star?
Reservations can be made via the OpenTable widget on the restaurant page, though walk-ins are also accommodated when space is available.
Is there a dress code for dining at Omni Frisco Hotel at The Star?
Neighborhood Services follows a business casual dress code; guests typically dine in smart-casual attire.
Are children welcome to dine at Omni Frisco Hotel at The Star restaurants?
Yes. The hotel positions itself as family-friendly, and the hotel’s dining venues welcome a mixed family and adult audience.
What are the Lobby Bar hours and do I need a reservation at Omni Frisco Hotel at The Star?
The Lobby Bar is a casual coffee and wine bar in the lobby; reservations are not required.
Does Omni Frisco Hotel at The Star have a poolside bar with food?
Yes. The Edge Waterside Bar & Lounge on the fourth-floor pool deck serves hand-crafted cocktails and light bites; hours are listed as daily 11:00 AM–7:00 PM on the Omni page, with some third-party listings showing seasonal variations.
Are pets allowed in the dining areas at Omni Frisco Hotel at The Star?
No. Pets are not permitted in the hotel's dining outlets, though service animals are exempt from pet fees where applicable.
Spa & wellness
7Does Omni Frisco Hotel at The Star have an on-site spa?
No. The hotel does not have an on-site spa.
Can I book spa services through Omni Frisco Hotel at The Star?
The hotel offers a package called 'From The Star to Serenity' that provides roundtrip transportation and a $150 credit to use at Mokara Spa located at the separate Omni PGA Frisco Resort & Spa.
Where is the Mokara Spa that the hotel’s spa package uses?
Mokara Spa is at the separate Omni PGA Frisco Resort & Spa property, not at Omni Frisco Hotel at The Star.
If I use the spa package, how are additional spa charges handled?
Any charges above the included $150 credit must be paid directly at Mokara Spa by credit card on the day of service, and gratuity is not included in the credit.
What happens if I cancel a spa package booked through Omni Frisco Hotel at The Star?
The package terms state no-show and cancellation fees apply, and either property may charge the guest’s card according to their policies.
Is there a day spa or wellness center inside Omni Frisco Hotel at The Star’s building?
No. There is no day spa or on-site wellness center at this hotel.
Can the hotel help arrange off-site spa appointments?
Yes. The hotel offers the spa transfer package to Mokara Spa and the concierge can assist with arranging off-site spa options.
Pools & on site
8Does Omni Frisco Hotel at The Star have a pool?
Yes. The hotel’s pool is called The Edge, located on the fourth floor as an outdoor infinity-edge pool with a separate pool bar.
What are The Edge pool hours at Omni Frisco Hotel at The Star?
The Edge pool and pool deck are open daily from 6:00 AM to 10:00 PM.
Is The Edge an adults-only pool at Omni Frisco Hotel at The Star?
No. The adults-only rooftop pool referenced in some local marketing belongs to the separate Omni PGA Frisco Resort & Spa; The Edge at Omni Frisco Hotel at The Star is part of this property and is family-friendly.
Is there food and drink service at the pool at Omni Frisco Hotel at The Star?
Yes. The Edge Waterside Bar & Lounge on the pool deck serves cocktails and light bites during its posted hours.
Are pets allowed on the pool deck at Omni Frisco Hotel at The Star?
No. Pets are not permitted in the pool area.
Does the pool offer views of The Star district at Omni Frisco Hotel at The Star?
Yes. The Edge pool offers views over The Star complex from the fourth-floor deck.
Is the pool wheelchair accessible at Omni Frisco Hotel at The Star?
The hotel provides a wheelchair-accessible pool path of travel; guests should check with the front desk for specific accessibility arrangements at The Edge.
Can I host a reception or event on the pool deck at Omni Frisco Hotel at The Star?
Yes. The Edge Pool Terrace can function as event space; the deck has event capacity listings and can be used for receptions and corporate functions.
Weather & seasons
8What is the climate like when visiting Omni Frisco Hotel at The Star?
Frisco has a humid subtropical climate with hot, humid summers and generally mild winters.
When are the most comfortable months to visit Omni Frisco Hotel at The Star?
Spring (March–May) and fall (September–November) are widely cited as the most comfortable times to visit, with April, May, and October often noted as especially pleasant.
How hot does it get in summer near Omni Frisco Hotel at The Star?
Summers are hot and humid, with daytime highs commonly in the 90s°F and sometimes above 100°F.
What are winter temperatures like around Omni Frisco Hotel at The Star?
Winters are mild by national standards, with daytime highs often ranging roughly from the mid-40s°F to mid-60s°F.
When is Frisco’s busiest tourism season for Omni Frisco Hotel at The Star?
June through August is the busiest tourism season because of school holidays and youth tournaments, and hotel rates often run higher during these months.
Does Frisco get much rain when staying at Omni Frisco Hotel at The Star?
Frisco receives around 40 inches of rain annually, with summer generally the wettest season.
Are there seasonal events near Omni Frisco Hotel at The Star I should plan for?
Yes. Spring events include Frisco Uncorked in late April, and fall features events like Trick-or-Treat the Square and football-season activities around The Star.
Should I expect snow during a visit to Omni Frisco Hotel at The Star?
Snow is not common in Frisco; winters are typically mild, though occasional cold snaps can occur.
Getting there & around
9How do I get to Omni Frisco Hotel at The Star from Dallas/Fort Worth International Airport (DFW)?
DFW is listed as about 22 miles from Omni Frisco Hotel at The Star; there’s no direct public-shuttle service, so most guests use rideshare, a taxi, or a rental car to complete the trip.
Is there public transportation from the airports to Omni Frisco Hotel at The Star?
There is no direct public-transit connection from DFW or Love Field to the hotel; travelers typically combine transit with a rideshare or rent a car to reach Frisco.
Does Omni Frisco Hotel at The Star offer airport shuttle service?
The hotel does not list a dedicated airport shuttle; guests should plan for rideshare, taxi, or rental-car options for airport transfers.
Is parking available at Omni Frisco Hotel at The Star and how much does it cost?
Valet parking is available for a nightly charge, but rates vary by booking source; confirm current valet pricing directly with the hotel or your booking agent.
Are there public-transit options within Frisco to reach Omni Frisco Hotel at The Star?
Frisco has limited fixed-route public transit; the on-demand GoZone microtransit service operates weekdays and can connect to regional transit, but many visitors find rideshare or a rental car more convenient.
Is Omni Frisco Hotel at The Star easy to reach from downtown Dallas?
Downtown Dallas is roughly 25 miles away per distance listings, so expect a drive of around 30–40 minutes depending on traffic and route.
Can I rent a car for my stay at Omni Frisco Hotel at The Star?
Yes—rental cars are commonly used by visitors to Frisco; the hotel can accommodate guests arriving by rental car but confirm parking/valet arrangements and fees in advance.
What is the hotel's address and phone number if I need directions?
Omni Frisco Hotel at The Star is at 11 Cowboys Way, Frisco, Texas 75034; for booking help you can reach BookResorts agents 24/7 at +1 (888) 605-1350.
Things to do
9What on-site activities are available at Omni Frisco Hotel at The Star?
On-site activities include the fourth-floor outdoor Infinity-edge pool called The Edge, a poolside bar, and a 24-hour fitness center with Peloton bikes and weight equipment.
Can I watch Dallas Cowboys practice or tour the Ford Center from Omni Frisco Hotel at The Star?
Yes; the hotel sits steps from the Ford Center and Dallas Cowboys World Headquarters, and guests can take self-guided facility tours and sometimes watch practice sessions when available.
Is there shopping and dining within walking distance of Omni Frisco Hotel at The Star?
Yes; the hotel is in The Star District with more than 35 nearby restaurants, shops, and services, and the hotel’s Neighborhood Services restaurant and lobby bar are on site.
Are there family-friendly attractions near Omni Frisco Hotel at The Star?
Nearby family attractions include the National Videogame Museum, the JCPenney Historical Museum, KidZania USA, and Dr Pepper Ballpark (Riders Field); several are a short drive from the hotel.
Can I swim at the hotel's pool and what are the hours?
The Edge pool on the fourth floor is open daily from 6:00 a.m. to 10:00 p.m.; the pool deck includes loungers and a pool bar, and hotel rules prohibit pets in the pool area.
Is there a fitness center at Omni Frisco Hotel at The Star?
Yes; the hotel has a 24-hour fitness center equipped with Peloton bikes, treadmills, ellipticals, weight machines, and free weights.
Can the hotel help me book local tours or tickets for events in Frisco?
Concierge service is available to help plan activities around The Star District and the wider Frisco area; check with the concierge for current offerings and ticketing assistance.
Does Omni Frisco Hotel at The Star offer spa services on site?
No—there is no on-site spa; the hotel does offer a package that provides roundtrip transportation and a $150 credit to use at Mokara Spa located at the separate Omni PGA Frisco Resort & Spa.
Are there seasonal or local events I can plan my stay around near Omni Frisco Hotel at The Star?
Yes—Frisco hosts seasonal events such as the Frisco Uncorked wine festival in spring and Trick-or-Treat the Square in fall, and football season brings additional activities at The Star.
Weddings & celebrations
9Which wedding venues are available at Omni Frisco Hotel at The Star?
Wedding spaces include the Star Ballroom, Wynne Ballroom, the Ring of Honor room, and the outdoor Edge Terrace (pool terrace) for receptions and ceremonies.
How many guests can the Star Ballroom at Omni Frisco Hotel at The Star hold?
The Star Ballroom is 12,971 square feet and can accommodate up to 1,297 guests for a reception or 1,080 for banquet-style seating.
Does Omni Frisco Hotel at The Star require a wedding coordinator?
Yes—all weddings at the hotel must work with a Hotel-approved professional wedding coordinator who conducts the rehearsal and remains on-site for the event day.
Can I have an outdoor wedding or reception at Omni Frisco Hotel at The Star?
Yes; the property offers the Edge Terrace (pool deck) as an elevated outdoor option for ceremonies and receptions, subject to availability and hotel policies.
What is included in the ceremony fee at Omni Frisco Hotel at The Star?
Ceremony fees range from $1,500 to $3,500 and include banquet chairs, tables and/or staging for ballroom ceremonies, white linen, and an infused water station.
How much does it cost to book a reception venue at Omni Frisco Hotel at The Star?
Indicative reception pricing starts around $30,000 for the Star Ballroom, $20,000 for the Wynne Ballroom, and $7,500 for the Ring of Honor room, but these rates are subject to change and should be confirmed with the hotel.
Can Omni Frisco Hotel at The Star host both small and large weddings?
Yes—the hotel offers a range of spaces from the more intimate Ring of Honor room to the large Star Ballroom, allowing flexibility for varying guest counts.
Are bar and catering services available for weddings at Omni Frisco Hotel at The Star?
Yes—bar service is available for reception facilities, and wedding catering is arranged through the hotel’s event services; discuss menus and service details with the wedding sales team.
Are families and children welcome at Omni Frisco Hotel at The Star weddings?
Yes—the property positions itself for sports fans and families, and wedding guests of all ages are welcome; note that booking guests must be 21 to reserve rooms.
Booking & prices
9How do I make a reservation at Omni Frisco Hotel at The Star?
You can reserve rooms through the hotel's official channels or via travel agents and third-party sites; for 24/7 booking assistance, BookResorts agents can be reached at +1 (888) 605-1350.
What are the official check-in and check-out times at Omni Frisco Hotel at The Star?
Official check-in is 4:00 PM and check-out is 11:00 AM; a late check-out to 3:00 PM may be available for an additional $75, subject to confirmation with the hotel.
Is breakfast included when I book a room at Omni Frisco Hotel at The Star?
No—this is not an all-inclusive property and standard room rates do not include meals; Neighborhood Services serves breakfast, lunch, and dinner for an additional charge.
Do room rates at Omni Frisco Hotel at The Star include Wi‑Fi?
Sources conflict—some booking sites list free Wi‑Fi while others list it as an extra charge, so you should confirm Wi‑Fi availability and any fees when you reserve your room.
What is the hotel's policy on minimum age to book a room?
Guests must be 21 years of age to book a room at Omni Frisco Hotel at The Star.
Are pets allowed when booking a room at Omni Frisco Hotel at The Star?
Pets under 25 lbs are permitted for a non-refundable $150 cleaning fee per reservation (a kennel must be presented at check-in); guide and service animals are exempt from the fee and weight limit.
Can I request an accessible room or a specific room type when booking?
Yes—the hotel offers accessible features and multiple room and suite types; request specific room names (for example, Executive Room or Suite (Frisco)) at booking to confirm availability.
Does Omni Frisco Hotel at The Star charge for parking when I book a room?
Valet parking is charged nightly but the exact rate varies by source; verify current parking fees with the hotel or your booking agent before arrival.
Can I book spa services when I reserve a room at Omni Frisco Hotel at The Star?
There is no on-site spa, but the hotel offers a package that includes roundtrip transportation and a $150 credit to use at Mokara Spa at the separate Omni PGA Frisco Resort & Spa; additional spa charges are payable directly at Mokara.
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