Getting around Frisco and The Star District
Omni Frisco Hotel at The Star sits at 11 Cowboys Way inside The Star District and is an easy walk to the Ford Center and on-site attractions; once you arrive, most district destinations are walkable and the hotel’s fourth-floor pool (The Edge) and concierge can help plan short trips. For destinations farther afield, rideshare or a rental car are the most practical options; limited public microtransit (GoZone) also serves central Frisco on weekdays.
In this guide
Arriving at Omni Frisco Hotel at The Star
The hotel’s address is 11 Cowboys Way, Frisco, Texas 75034. The front desk and concierge can help with local directions, and guests must present a photo ID and credit card at check-in.
Official check-in time is 4:00 PM and check-out is 11:00 AM; a 3:00 PM late check-out may be available for an extra fee. Because some third-party sites list different times, confirm timing directly with the hotel before you arrive.
- Hotel phone for BookResorts agents (24/7): +1 (888) 605-1350
- Front-desk services include 24-hour support, luggage storage, and express check-out
- The property is smoke-free and family-friendly; guests must be 21 to book a room
| Service | Note |
|---|---|
| Check-in / Check-out | 4:00 PM / 11:00 AM (confirm directly for variations) |
| ID / Payment | Photo ID and credit card required at check-in |
| Pet policy | Pets under 25 lbs allowed with non-refundable $150 cleaning fee (guide/service animals exempt) |
Walking and getting around The Star District
Omni Frisco Hotel at The Star sits inside the 91-acre Star District and is about a one-minute walk from the Ford Center and the Cowboys’ World Headquarters. Many on-site attractions—plazas, Ring of Honor Walk, and restaurants—are reachable on foot.
For short outings within the complex you rarely need a car. The hotel connects directly to some district spaces and the concierge can point you to nearby shops, the Tostitos Championship Plaza, and district event schedules.
- Ford Center — about a 1-minute walk
- Tostitos Championship Plaza & Ring of Honor Walk — on-site in The Star
- Neighborhood Services restaurant and Lobby Bar — inside the hotel
| Nearby on foot | Typical walk time from hotel |
|---|---|
| Ford Center | About 1 minute |
| Neighborhood Services (hotel restaurant) | On-site |
| Plaza and Ring of Honor Walk | On-site |
Rideshare, taxis and driving in Frisco
Frisco has widely available rideshare services (Uber/Lyft) with short wait times once you’re in town; most guests use rideshare to reach off-site shopping, entertainment districts, or airports. If you plan several day trips or want full local flexibility, a rental car is commonly recommended.
The hotel offers valet parking for a nightly charge; rates vary by booking site. If you drive, expect local tolls on some routes and use a navigation app for current traffic and routing.
- Rideshare: common, typical waits 5–10 minutes
- Valet parking: offered for a nightly charge (confirm exact rate at booking)
- Rental car: recommended for broader regional travel
| To/from | Typical transport option |
|---|---|
| DFW Airport | Rideshare or rental car; no direct public-transit link to hotel |
| Downtown Dallas | Rideshare or rental car (roughly 25 miles depending on route) |
| Local shopping (Legacy West, Stonebriar) | Short drive or rideshare |
Public transit and GoZone microtransit
Frisco does not have a DART rail station in town, so public transit options are limited for visitors. Most trips that begin on regional rail or at DFW require a transfer and a final rideshare or shuttle leg to reach the hotel.
DCTA’s GoZone on-demand microtransit operates Monday–Friday and serves a central Frisco zone; it can be useful for short daytime trips within the central area and for connections to Park & Ride locations. Service hours, fares, and promotions can change, so check DCTA before travel.
- No direct DART rail stop in Frisco—expect transfers if using regional transit
- GoZone (DCTA) runs weekdays and covers a central zone in Frisco; fares and free-promo periods vary
- For most visitors, combining transit with a short rideshare leg is the practical route
| Service | Typical availability |
|---|---|
| GoZone (DCTA microtransit) | Weekdays, within central Frisco zone (check DCTA for current hours/fare) |
| Regional rail / DART | Requires transfer and rideshare to complete trip to the hotel |
| Local buses | Limited; not the primary option for most hotel guests |
Hotel shortcuts and on-site mobility
Inside the hotel you’ll find Neighborhood Services (breakfast, lunch, dinner), a Lobby Bar, and The Edge Waterside Bar & Lounge on the fourth-floor pool deck for quick meals and drinks without leaving the property. The hotel’s concierge can make restaurant reservations and advise on walkable timelines to events.
Active travelers can use the 24-hour fitness center with Peloton bikes and the pool deck for short workouts; the pool (The Edge) is open daily with set hours.
- Neighborhood Services hours: Sun–Thu 7:00 AM–10:00 PM; Fri–Sat 7:00 AM–11:00 PM; brunch Sat–Sun 10:00 AM–2:00 PM
- The Edge pool deck hours: daily 6:00 AM–10:00 PM
- Lobby Bar and pool bar do not require reservations
| On-site venue | What it’s good for |
|---|---|
| Neighborhood Services | Breakfast, lunch, dinner; indoor and outdoor seating |
| Lobby Bar | Coffee, wine and cocktails; casual meetups |
| The Edge Waterside Bar & Lounge | Poolside drinks and light bites (pool deck) |
Rooms, accessibility and event travel tips
Room types include Executive Room, Deluxe Room, Premier Room, Luxury Suite (Plaza View), Suite (Frisco), Suite (Plaza Suite), and several 2-bedroom suites—use your booking confirmation to note the exact room name and bed types. Accessible guest options are available; the property lists wheelchair-accessible paths, elevator door widths, Braille signage, and visual alarms.
If you’re visiting for a game or a large event, plan travel times to the Ford Center and allow extra time for post-event rideshare demand. The hotel’s meeting and event spaces—Star Ballroom, Wynne Ballroom, Ring of Honor rooms, and The Edge Terrace—host large gatherings, and the hotel requires a hotel-approved wedding coordinator for on-site weddings.
- Room name examples to look for on your reservation: Executive Room; Deluxe Room; Premier Room; Suite (Frisco); Luxury Suite (Plaza View); Suite, 2 Bedrooms (Plaza Suite)
- Event spaces can host everything from board meetings to large receptions—the Star Ballroom is the largest
- For event weekends, book transport early or plan to walk to nearby venues
| Event space | Notes |
|---|---|
| Star Ballroom | Largest ballroom; substantial capacities for big receptions |
| Ring of Honor Room / Terrace | Smaller, intimate meeting or reception options |
| The Edge (Pool Terrace) | Outdoor events with pool and city views |
