Age and kids policy at Omni Frisco Hotel at The Star
Omni Frisco Hotel at The Star is an all-ages, family-friendly hotel; guests must be 21 or older to book a room, and children 17 and younger are considered children under hotel policy. The property is not all-inclusive — meals and drinks are charged separately.
In this guide
Who can book and who can stay
The hotel requires the booking guest to be at least 21 years old. That person must present a photo ID and credit card at check-in.
The property welcomes families and sports fans; guests 17 and younger are treated as children under the hotel's policy. There is no adults-only designation for Omni Frisco Hotel at The Star.
- Minimum age to book: 21
- Children: 17 and younger are considered children
- Photo ID and credit card required at check-in
| Who | Policy |
|---|---|
| Booking guest | 21+ required |
| Children | 17 and younger considered children |
| Service animals | Exempt from pet fees and weight limits |
Kids, family rooms and on-site family amenities
Omni Frisco Hotel at The Star promotes family-friendly features. The property's Omni Kids program (described by Omni) includes activity totes, kids' menus, and connecting family rooms where available.
The hotel lists cribs and family-friendly pool hours on booking sites and highlights a family-oriented pool deck. If you need specific in-room items (crib, rollaway), request them when you reserve or contact the hotel directly.
- Omni Kids activity totes and kids' menus (as described by Omni)
- Connecting family rooms available on request
- Cribs are offered — request at booking or before arrival
| Feature | Notes |
|---|---|
| Omni Kids program | Activity totes, kids' menus noted by Omni |
| Connecting rooms | Offered for family bookings when available |
| Cribs | Available on request; confirm at booking |
Pool rules and hours
The hotel has a single fourth-floor outdoor infinity-edge pool called The Edge. The pool deck includes a poolside bar (The Edge Waterside Bar & Lounge).
Pool hours are listed as 6:00 a.m. to 10:00 p.m. Pets are not permitted in the pool area or in the dining outlets.
- Pool name: The Edge (fourth floor, outdoor infinity-edge)
- Pool hours: 6:00 a.m.–10:00 p.m.
- Pool bar: The Edge Waterside Bar & Lounge (hours listed separately by Omni)
- No pets allowed in the pool area
| Item | Detail |
|---|---|
| Pool name | The Edge (fourth-floor infinity-edge pool) |
| Pool hours | 6:00 a.m. – 10:00 p.m. |
| Pool bar | The Edge Waterside Bar & Lounge (poolside service) |
Booking, rooms and accessibility
Rooms and suites include types from Executive Room and Deluxe Room through multiple Suite and 2-bedroom Suite options. Exact room names on the property include Executive Room, Deluxe Room, Premier Room, Luxury Suite (Plaza View) and several Suite variations (for example, Suite (Frisco) and Suite (Plaza Suite)).
The hotel offers accessible paths of travel, elevators with 36-inch doors, Braille/raised signage and visual alarms in hallways. Confirm specific accessibility features for the room you reserve.
- Room types (selected exact names): Executive Room; Deluxe Room; Premier Room; Luxury Suite (Plaza View); Suite (Frisco); Suite (Plaza Suite); Luxury Suite, 2 Bedrooms; Suite, 2 Bedrooms (Plaza Suite)
- Total guest rooms: listed as 300 (some sources report 307)
- Accessible features: wheelchair-accessible paths, elevators with 36-inch doors, Braille signage, visual alarms
| Room name | Typical bed configuration (as listed) |
|---|---|
| Executive Room | 1 King Bed |
| Deluxe Room | 1 King Bed or 2 Queen Beds |
| Luxury Suite, 2 Bedrooms | 1 King Bed and 2 Queen Beds |
| Suite (Plaza Suite - View) | 1 King Bed |
Dining, meal plan and kids' dining
Omni Frisco Hotel at The Star is not an all-inclusive property; room rates do not include meals and drinks. On-site dining is available through Neighborhood Services (the full-service restaurant), a Lobby Bar, and The Edge Waterside Bar & Lounge on the pool deck.
Neighborhood Services serves breakfast, lunch and dinner with listed hours; the restaurant offers kids' menu options and the hotel references family dining across venues. Verify meal and menu details, hours and any kids-eat-free promotions when you book or at check-in.
- Not all-inclusive — meals and drinks charged separately
- Neighborhood Services: breakfast, lunch & dinner (hours listed by Omni)
- Lobby Bar for coffee, wine and cocktails; poolside bar serves light bites and drinks
| Venue | What it serves / hours (high-level) |
|---|---|
| Neighborhood Services | Breakfast, lunch, dinner — Sun–Thurs 7 AM–10 PM; Fri–Sat 7 AM–11 PM (brunch and happy hour noted) |
| Lobby Bar | Coffee, wine, cocktails (no reservations required) |
| The Edge Waterside Bar & Lounge | Poolside drinks and light bites (hours listed on property page) |
Pets, service animals and other policies
Pets under 25 lbs are allowed for a non-refundable $150 cleaning fee per reservation; a kennel must be presented at check-in and pets may not be left unsupervised outside the kennel. Guide and service animals for guests with disabilities are exempt from the pet fee and weight limit.
Pets are not permitted in the pool area or in hotel dining outlets. Confirm any pet documentation, kennel requirements, and fee payment procedures with the hotel before arrival.
- Pet weight limit: under 25 lbs
- Non-refundable pet cleaning fee: $150 per reservation (paid at check-in)
- Service animals: exempt from fee and weight limit
- Pets not allowed in pool or dining areas
| Policy item | Details |
|---|---|
| Pet weight limit | Under 25 lbs |
| Fee | $150 non-refundable cleaning fee per reservation (paid at check-in) |
| Service animals | Exempt from fee and weight limit |
